![]() To download a local copy of the snapshot or to delete it, select the snapshot under Log Files and then select the appropriate Action. For more information, see tsm File Paths.Īfter you generate the snapshot, you can select it and upload it to Technical Support, download it to your local machine or delete it: You can find the current location by querying the basefilepath.log_archives setting and change the location by specifying a new value for basefilepath.log_archive. The location is specified by the basefilepath_log_archives variable.Ĭ:\ProgramData\Tableau\Tableau Server\data\tabsvc\files\log-archives If you have a multi-node installation, the snapshot is saved to the initial node of the cluster. The log file snapshot is saved to a fixed location on the computer where TSM and Tableau Server are installed. ![]() On the Options page, enter or select the options you want, including a Description, time Range of log files to be included and the optional types of logs to be included ( Include Netstat Info, Include MSInfo, Include Postgres Data, Include Recent Crash Dumps), then click Generate Log File Snapshot. On the Server Maintenance page, under Log Files, click Generate Log File Snapshot. For more information, see Sign in to Tableau Services Manager Web UI. ![]()
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